Terms of Service

CANCELLATION POLICY: 

We require cancellations to be made with at least a 24-hour notice before the time of your scheduled appointment. We realize emergencies occur; however, we must cover our expenses. There will be a charge of $50 for cancellations of less than 24 hours notice for every 30 minutes of appointment time booked, if you have a series, the service from this series will be deducted whichever is the lesser of the two. By scheduling an appointment, you are agreeing to our cancellation policy. Cancellations for Monday appointments are required to be canceled by Saturday at 2 PM. We thank you for your understanding.

LATE POLICY:

Your appointment time is reserved exclusively for you! If your arrival time is 15 minutes or later than your scheduled appointment, this may result in a shortened appointment. We reserve the right to reschedule your service.

NO-SHOW POLICY:

There will be a charge of $50 for cancellations of less than 24 hours notice, if you have a series, the service from this series will be deducted whichever is the lesser of the two. If you have a gift card, the amount would be deducted from the gift card.

PAYMENTS/REFUNDS:

Payment for all procedures at GC Skin is due at the time of the visit and is non-refundable. All sales are final; however, GC Skin does have an exchange policy that gives you options in case the need arises. Should you wish to discontinue your treatment in the midst of a series you will receive credit for the pro rata share of unused treatments. The treatments that have already been provided will be charged at the current single treatment price to calculate the remaining credit. This credit may be used to purchase other treatments, not products, offered by GC Skin.

PRICES:

Prices are subject to change without notice.


 
SMS Terms of Service
 
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


2- Types of SMS Communications:
If consent has been given to receive text messages from [Company Name], messages may be received related to the following (provide specific examples):
Marketing Purposes

Example:

Hi [Name], this is GC Skin Medspa. Enjoy a limited-time offer on Botox and fillers this month—perfect for a refreshed, natural look. Call or text us to reserve your appointment at (818) 458-9556. Reply STOP to opt out.

Thank you for opting into SMS messaging from GC Skin Medspa. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://gcskin.com. Message & data rates may apply.



3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to Marketing Purposes.
Example:

[GC Skin Medspa] Hi Ana, just checking in after your lip filler yesterday. Any swelling or concerns? see our post procedure page https://gcskin.com/about/resources/handouts/ Reply STOP to opt out.

Thank you for opting into SMS messaging from GC Skin Medspa. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://gcskin.com. Message & data rates may apply.

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from [Company Name] can be done in the following ways:

By Online Form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.


8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary